Resolve customer concerns privately, encourage positive experiences publicly, and strengthen customer trust over time.
A single bad Google review can drop your average rating and push you down in search results.
Unhappy customers post publicly instead of telling you first, scaring away future business.
You often only hear about issues weeks later, after the damage to your reputation is already done.
But there’s a better way. 👇
Our tool gives you a simple feedback form that:
Start collecting actionable insights in three simple steps.
Share your unique feedback link via QR code, email, or text.
“How was your experience?”
Set your own thresholds. You decide which ratings go public and which require private follow-up.
When rating is high, ask for a public review.
When rating is low, ask privately "What went wrong?"
Resolve customer concerns privately while keeping your reputation strong.
Restaurants, Cafes, Hotels
Plumbers, HVAC, Electricians
Dentists, Chiropractors, Clinics
Boutiques, Local Shops
Salons, Spas, Gyms
Mechanics, Detailers, Dealerships
Create simple feedback experiences that encourage higher response rates from real customers.
Identify unhappy customer experiences before they become public reviews.
Guide satisfied customers toward public review platforms like Google.
Reduce public complaints by resolving customer concerns privately.
Track customer satisfaction trends and identify service gaps early.
Collect customer feedback easily through QR codes, links, email, and SMS.
Spot recurring customer issues before they impact trust and reputation.
Get notified immediately when customer feedback requires attention.
Start immediately and scale as your customer relationships expand.
For growing businesses.
FilterFeedback helps businesses resolve customer concerns privately while encouraging more positive public experiences over time.
Encourage satisfied customers to share their experiences publicly while handling concerns privately.
Identify unhappy customer experiences early and recover trust before negative feedback becomes public.
Consistent public ratings help businesses appear more trusted to future customers.
“We started noticing more positive customer responses within weeks. It helped us address issues privately before they affected our public reputation.”
No. It gives unhappy customers a private place to share feedback before posting publicly.
No. Most businesses finish setup in under 5 minutes.
Not at all. If you can use Google Maps, you can use this.
Yes. You can assign feedback to staff or services.